Detailed FAQs for Your Dining Experience

You can make an online booking here

To cancel or amend a booking, please use the link provided in your booking confirmation email and follow the steps. All cancellations or amendments must be made at least 12 hours prior to your reservation time.
If you’re unable to make changes online, please contact the restaurant by phone and we’ll be happy to assist you.

Yes, however it is always nice to expect you and we do recommend booking to avoid any disappointment, but we welcome walk-in’s too, subject to availability at the time.

Yes! our restaurant has an outdoor seating area, you can put a request for outdoor table when you book via our website. If the weather turns we’ll try our very best to get you somewhere indoors, but this is subject to availability.

PS: During the Winter period outside seatings are closed

We will your reservation for up to 15 minutes, but after that we may have to give the table to another party.

If you book online, you’ll receive an automated booking confirmation email or SMS. If you do not provide a correct email address or mobile phone number, we will not be able to send you a confirmation.

For tables of 8 guests or more, kindly email us or use our booking system to request your reservation

we have a specialist reservations team who will handle your enquiry. Please submit your details via our booking form here, and they’ll get in touch within 1 working days or so even same day.

The number of guests within your party can be reduced up to 24 hrs in advance of your booking – please get in touch with the restaurant directly. If you need to increase your party size, we will make every effort to accommodate this, subject to availability.

If you need to amend your party size by only 1 or 2 with less than 24 hours to go, please contact the restaurant directly. You may be subject to a £10 per person per reduction cancellation fee if you reduce your party size by a large amount with less than 24hours notice – see your T&C’s.

For groups of 4 or more, no deposit is required, but you will be asked to leave card details in order to secure your reservation. You would only be charged in the event of a no-show or a short-notice cancellation (with less than 24 hours notice). The charge is £10 per person.

To help your meal run as smoothly as possible, we kindly request that groups of 15 or more submit a consolidated, complete pre-order, at least 2 days in advance of your booking.

Please send this via email directly to the restaurant email address which can be found on our website, quoting your name and booking details, including the time/date.

During December, we request that all parties of 15 or more submit a pre-order, as above.

Yes, we are fully halal restaurant, there is no alcohol or pork in the premises, also all our meats sourced from halal certified suppliers

we Only use Argentine Black label

Black Label Argentine Beef (Halal certified)
Premium, grass-fed beef imported from Argentina, known for its rich flavour, natural tenderness, and superior quality. Hand-selected for the perfect Korean BBQ experience.

We are pleased to offer a vegetarian and vegan options.

The front of house teams in our restaurants are also equipped with information regarding different dietary requirements and can provide allergen information upon request.

You can view our allergen guide on the menu page.

Whilst every effort is made to minimise cross-contamination, our ingredients are manufactured, and our dishes are prepared, in environments where allergens are present. We cannot, therefore, guarantee that any item on our menu is allergen-free.

We ask that you are responsible for informing your server upon arrival of any allergies – an advanced note is helpful but does not diminish the responsibility for you to inform us at the time of dining too.

Please check the allergen information every time you visit our restaurants as we may have changed the recipe or the ingredients of one or more of our dishes.

Yes, we do offer various BBQ set menu options. Please see our menu here.

Yes, you are very welcome to bring a cake to the restaurant for the celebration. Please let the restaurant know before hand so we can store it in the refrigerator and bring it out when you’re ready for it.

our restaurants offer private dining facilities. Please click here to submit and enquiry and find out more information regarding capacity etc.

Please click here to submit an enquiry.

Some of our private dining spaces require a minimum spend and for groups of 10 or more, a credit or debit card will be required to secure the reservation. Please visit here to submit and enquiry and find out more information regarding this.