Restaurant Reservation Terms & Conditions

1. Reservations & Deposits

• Parties of 4 guests or more may be required to pay a deposit to secure their reservation.
• Deposit requirements may vary depending on date, time, and group size.

2. Deposit Refunds

• Deposits will be fully refunded upon full attendance of all guests included in the reservation.
• Deposits are not transferable to future bookings unless agreed by the restaurant.

3. Cancellations & Amendments

• Reservations may be cancelled or amended free of charge up to 24 hours before the reservation time.
• Deposits will be refunded in full where applicable.

4. Late Cancellations & No-Shows

• Cancellations, amendments, or reductions in guest numbers made less than 24 hours before the reservation may result in partial or full forfeiture of the deposit.
• A charge of £10 per unattended guest may apply.
• In the event of a no-show without prior notice, the deposit will be retained.

5. Arrival Time

• Guests are kindly requested to arrive on time.
• Late arrivals may result in reduced dining time during busy periods.

6. Group Bookings

• Large group reservations may be subject to specific seating arrangements and dining duration policies.
• The restaurant will endeavour to seat all guests together where possible but cannot guarantee specific table allocations.

7. Allergies & Dietary Requirements

• Guests are responsible for informing the restaurant of any allergies or dietary requirements before ordering.
• Whilst every effort is made to accommodate dietary requirements, we cannot guarantee the absence of allergens.

8. Restaurant Rights

• NURI Korean BBQ and Korean BBQ House reserve the right to amend, relocate, or cancel reservations in exceptional circumstances.
• The restaurant reserves the right to refuse service to guests whose behaviour is disruptive, abusive, or poses a risk to staff or other customers.

9. Contact Information

For reservation enquiries, amendments, or cancellations, please contact the restaurant directly.